Contact Us

Discuss aluminum and steel processing machines, concrete mixers and pump accessories with SUM MACHINE. Send your application, model and delivery destination to help us prepare a relevant quotation. Enquiries are reviewed during business hours.

Office Location

Jinan, Shandong, China

Email Address

amyli@goodstargroup.com

Why Contact SUM

Prepare a quotation matched to your application

  • Compare the model and working capacity.
  • Confirm voltage, frequency, tooling and supplied accessories.
  • Discuss customization, packing and the delivery destination.
  • Request the applicable support and spare-parts terms.

For direct contact, email Amy Li or send your requirements on WhatsApp. Enquiries are reviewed during business hours.

Get in Touch With Our Sales Team

Tell us what products you need, your target market, and any technical requirements.
Our sales engineers will recommend suitable models and provide a quick quotation.

Frequently Asked Questions

How can I follow up on an enquiry?

Enquiries are reviewed during business hours. For a direct follow-up, contact Amy Li by email, WhatsApp or WeChat using the details on this page.

What information helps you select a machine?

Include the material, maximum section or batch capacity, required cutting angles, expected output, site voltage and frequency, quantity and destination country.

Can I request a different configuration?

Discuss voltage, tooling, machine configuration, branding and packing requirements before ordering. Availability and scope depend on the selected model and will be confirmed in the quotation.

What should I provide for replacement parts?

Send the equipment model, part dimensions, connection details and clear photographs. For pump accessories, include the required working pressure and flange profile.

How are delivery and support arranged?

Provide the delivery city or port in the Middle East, Southeast Asia or your other destination. Ask for the proposed packing, delivery terms, operating documentation, spare-parts availability and applicable after-sales terms with your quotation.